TELEPHONY – CLOUD SOLUTIONS

Voicemail to email, fax to email and Microsoft Outlook integration

UNIFIED COMMUNICATION

Voicemail to email, fax to email and Microsoft Outlook integration (with the Toolbar). Easy to deploy,little or no setup.

CALL LOGGING

Call Logging Track your companies call performance. Report on missed calls, monitor outbound calls and improve productivity.

MOBILE PHONES

Our wide range of mobile phones offer excellent value for money and with comprehensive tariffs could save you a packet.

It sits on your desk with a cable to the wall or drops in your pocket right?
Wrong todays communications frees you to use connectivity in ways that suits you not the technology,
Modern connectivity comes in many forms but we still need to talk and this is where we come in.
Hosted phones using VOIP connectivity using either physical instruments or software apps give your company the edge. Your customers can contact you quickly and reliability and receive a professional impression previously the preserve of only the largest of companies.Our Gamma IP Voice Service is a fully hosted telephony service that enables your business to work more efficiently and your employees to be more productive. Your business can benefit from a scalable, robust, cost effective and future proofed solution. It provides a range of additional business benefits;

Unified communications made easy

  • Voicemail to email, fax to email and Microsoft Outlook integration (with the Toolbar). Easy to deploy,little or no setup.
  • Number portability Keep your existing telephone numbers even if you move the office to a different county or country! Add additional UK numbers quickly and easily.
  • Resilience Automatic re-routing of calls in the event of an emergency or disaster or bad weather, providing complete business continuity.
  • Scalability Add new users or services to suit the changing dynamics of your business.
  • Call Logging Track your companies call performance. Report on missed calls, monitor outbound calls and improve productivity.
  • Administration and Monitoring The web portal allows an administrator to control both the system features and its integrated management tool.
  • Mobility Home and remote workers appear as a part of the office, just as if they were sitting in the office.
  • Music on Hold Upload your own music on hold message without the need to invest in additional equipment.

Mobile phones

Our wide range of mobile phones offer excellent value for money and with comprehensive tariffs could save you a packet.

 

Bring your own device

With smartphones becoming the got to gadget, and tablets and laptops rounding out the mobile device trio, it’s becoming ever less likely that your employees will arrive at work without at least one internet-enabled device. So how can businesses both protect themselves and make the most of bring your own device (BYOD) ?

On the plus side, the BYOD trend can improve employee productivity and accountability, whether or not it’s company issued or a personal device approved to be used for work. But there are both practical issues and the potential for security problems as employees may be taking sensitive data with them wherever they go – home, out socially or in other non secure settings.

For a start, who covers the service plan and other charges for things such as security software, cloud storage, data downloads and apps? If an employee is expected to use their personal device for work, who is responsible for things such as repairs or upgrades? What if the individual is traveling abroad for work and using a business-issued device to make calls home to their loved ones? What if their device is lost, stolen or otherwise compromised?

Another practical consideration is the pressure put on company WiFi or networks when many personal devices can access them, even just to update mobile software or apps.

Do your employees understand basic safety procedures for mobile devices, such as using security software, password protection, encrypting sensitive data, only allowing legitimate downloads, taking care on unsecured websites and when using public WiFi networks and disabling Bluetooth when not needed?

Need technical support? We provide 24/7 Support Call: 01353 888860